2021 Holiday Shipping

To ensure delivery by Saturday, December 25th, locate the country your shipping to below and read the Order by Date and Details. 

United States

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of malabellajewels.com (including, for example, interruptions of our transportation systems or the services provided by our carriers for weather or emergencies).

International Shipping - if you are purchasing International Shipping during 2021 Holiday season you must upgrade to USPS International Priority Express as shipping delays globally are expected

Delivery by December 24th does not apply in the event of service interruptions or failures caused by events beyond the control of malabellajewels.com (including, for example, interruptions of our transportation systems or the services provided by our carriers for weather or emergencies).

• Cutoff date does not take into account time needed for customs clearance.
• Should allocate extra transit day(s) for delivery outside major cities.

Shipping FAQs

No matter what piece, or how many, you've decided on manifesting a relationship with - we promise, promise, promise to not ever leave you on read.

You're always at the forefront of our mind, and you can bet in this very moment, we're most likely busting our b*tts off over in the studio... crafting and packing each jewel with as much intention, love + care that we can! Your jewels will always arrive with their detailed design descriptions, respective gemstone cards and NEW high-quality, suede MB bags.

Looking to find out a little more? >>>

How long will it take for my jewels to be created, packaged and delivered to me? Our desired goal is to get you your new pieces within 5-7 business days. However, sometimes things get a little hectic and hot + bothered in the studio. Due to each item being diligently hand-crafted and eco-consciously shipped, we have guesstimated a complete time-frame of 1-2 weeks for you to receive your order(s). Currently, during COVID-19, orders can take up to 4 weeks to arrive to you. ||| Business days include M-F, and exclude holidays. Please note that all items are made-to-order and will be shipped post completion date of the piece.

How will I know that my jewels shipped and are on their way to me? You will receive a confirmation email at the email address you signed up with, which will include a tracking number for you to see where your package is! Please be sure to check your spam folder, as sometimes the email places itself there.

How will I receive my order(s) in the mailbox? We ship all orders inside of 100% eco-conscious bubble mailers, and/or recycled cardboard boxes. All items are packed for safe travel, and should arrive to you in their utmost condition! *If they ever arrive a little bruised or battered, please contact us within 7 business days at hello@malabellajewels.com.

Can I request a quicker shipping window? Yes! We understand that sometimes you're ordering for your bestie, family member or that special event you're headed to next weekend. Please email us in a timely manner, and we will always try our hardest to accommodate your needs to the best of our ability!

I never received my order and tracking says it was delivered. What do I do now? Please contact us via email and we will distinguish a plan on a case-by-case basis. While in-transit operations are out of our control... we, without fail, want you to receive the jewels that we promised you!